Fulfillment Policy
At LunarLinks, we prioritise delivering exceptional results and a seamless experience for our clients. Our fulfillment policy is designed to ensure clarity, accountability, and satisfaction throughout our partnership.
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Guest Posts and Link Insertions
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12-Month Placement Guarantee: All links placed via guest posts or link insertions are guaranteed to remain live for a minimum of 12 months unless explicitly stated otherwise at the time of the agreement.
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In Case of Link/Article Removal:
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Replacement: If a link or article is removed within 12 months, we will replace it with a similar link/article at no additional cost.
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Refund Option: If a replacement is not possible, we will issue a refund for the affected placement.
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Digital PR Campaigns
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No Longevity Guarantee on Quote Links: Links secured through expert-style quotes (e.g., HARO, media placements) are not guaranteed to remain live for a specific duration due to editorial discretion.
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Campaign Delays: Should any campaign experience delays, we will continue pitching until the agreed-upon targets are successfully met.
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Fulfilled Campaigns: Once a campaign has been fulfilled, any additional links produced beyond the agreed targets will be treated as a bonus and provided free of charge to the client.
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Content Writing Services
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Unlimited Revisions: When ordering content writing services, clients are entitled to unlimited revisions until the content perfectly meets their expectations.
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Client Communication
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We believe consistent communication is key to a successful campaign. During all link-building and PR campaigns, we ensure:
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Regular Updates: We will keep clients informed about progress, milestones, and any challenges encountered.
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Proactive Collaboration: Our team will maintain regular contact to address questions, align strategies, and refine goals throughout the campaign.
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At LunarLinks, we strive to deliver not only outstanding results but also a service experience that inspires confidence and trust.